McAfee ePO console session time-out

Hi guys,

Do you find it annoying that the ePO console logs you out after 30 minutes inactivity? Well here’s the answer to shorten or extend the time-out period. No need to restart your ePO server completely just a quick edit of the config file and a restart of the ePO server service. That’s it. Here’s how you need to do it.

By default, if you are on a screen in ePolicy Orchestrator (ePO) 4.x that does not refresh automatically, the session times out after being idle for 30 minutes. However, if you are on a screen that refreshes automatically, the session does not time out.
To verify if the screen refreshes automatically, look at the three icons in the upper right of the window. The middle icon will either be two arrows (manual refresh) or a clock (automatic refresh).
To change the default session timeout from 30 minutes:
  1. Click Start, Run, type explorer and click OK.
  2. Navigate to:

    Program FilesMcAfeeePolicy OrchestratorServerconf

  3. Right-click web.xml and select Open With, Notepad.
  4. Click Edit, Find and search for session-timeout.
  5. Change the current entry from 30 to the desired number in minutes (maximum is 10,000 minutes).
  6. Click File, Save.
  7. Click File, Exit.
  8. Click Start, Run, type services.msc and click OK.
  9. Right-click the McAfee ePolicy Orchestrator 4.x Application Server service and click Restart.

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