Virtual Desktop Agent (VDA) installation is partially successful in XenDesktop 5.6

Symptoms

Virtual Desktop Agent (VDA) installation is partially successful in XenDesktop 5.6.

When you install the VDA agent software on the windows 7-client machine with windows firewall service in disabled state, the following Installation Successful message is displayed:

Cause

The VDA agent installer tries to make exceptions on to the Windows Firewall.

Resolution

For successful installation, complete the following tasks:

  • On the affected virtual machine, access Start > Run > services.msc.
  • Enable and start the Windows Firewallservice.
  • Start the desktop agent installation.

The VDA installer makes the necessary exceptions to the Windows Firewall.

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