Provisioning Services Target Device Software fails to install

Provisioning Services Target Device Software might fail during the installation with the following error:

When you click OK, the following error appears:

Reviewing the Event Viewer of the server displays the following two errors “Product: Citrix Provisioning Services Target Device x64 — Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallAssembly.27BD318D_9B6C_4D08_93FF_86DA14FF681B, location: C:WindowsMicrosoft.NETFramework64v2.0.50727InstallUtil.exe, command: /s /LogToConsole=false “C:Program FilesCitrixProvisioning ServicesXipClient.exe””
“Activation context generation failed for “C:Program FilesCitrixProvisioning ServicesStatusTray.exe”. Dependent Assembly Microsoft.VC90.CRT,processorArchitecture=”amd64″,publicKeyToken=”1fc8b3b9a1e18e3b”,type=”win32″,version=”9.0.30729.6161″ could not be found. Please use sxstrace.exe for detailed diagnosis.”


Provisioning Services Target Device Software 6.0 and 6.1


This is a failure caused by a potential previous failed install or upgrade. During the upgrade, registry entries are made that negatively affect future installs as they are not removed during rollback of the previous install.


You can resolve this issue by completing the following procedure:

Caution! This fix requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

  • Navigate to:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservices and
  • Delete the following key:
  • Restart install.

You can read the original article here on the Citrix knowledgebase.

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