Personal vDisk failed to start. Status code: 3

Citrix Personal vDisk failed to start. To disconnet, selelct Log off. To troubleshoot the problem, select Continue.
Status code: 3 Error code: 0x2

Following error might show in PvDSvclog

RegQueryValueEx failed size retrieval for Userinit, Error:2

inlogon userinit command:C:Windowssystem32userinit.exe,”C:Program FilesVMwareVMware ViewAgentbinwssm.exe”

Cause

Base image has VMware view agent service “WSM” installed.

Resolution

  • Remove Virtual Desktop Agent (VDA) software from the Base Image
  • Remove “WSM” View agent service
  • Re-Install VDA software

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