Enumeration Worker Groups in AppCenter Console is slow

Today an article I wrote a while ago came online at the Citrix knowledgebase.

When trying to add a Worker Group to a policy, it may take a long time to display the list of available Worker Groups.

Background

When editing a user policy and trying to add a worker group as a filter the AppCenter console, it may take a long time (>1 min) to enumerate the list of available worker groups in the farm. The server running the AppCenter console is running Windows Server 2008 R2 with XenApp 6.5 and hotfix rollup pack 01 installed.

To add a Worker Group filter to an existing policy through the AppCenter console it can take a while for the list of available Worker Groups to appear. Complete the following steps to reproduce this issue:

  • Launch AppCenter.
  • Go to your farm and select Policies.
  • Select the Filters tab.
  • Select All Filters and search for Worker Groups.
  • Select Add to add a Worker Group to this filter.
  • Click Add.
  • Choose browse in the New Filter Element screen.

It takes up to 6 minutes to enumerate the list of Worker Groups.

Resolution

Apply the correct Group Policy Management Console hotfix on the computer(s) running the AppCenter console.

CTX135403 – LIMITED RELEASE – Hotfix GPMx170WX64002 – For Group Policy Management Console for Windows x64 – English

CTX135402 – LIMITED RELEASE – Hotfix GPMx170WX86002- For Group Policy Management Console for Windows x86 – English

After applying the hotfix and restarting your machine, Worker Group enumeration takes lesser time than before.

Read it here at the knowledgebase.

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