AppController 2.5 implementation tips

Matthew Brooks (an architect for the WorldWide Consulting group of Citrix) has written a short blogpost with some very usefull Appcontroller version 2.5 implementation tips.

AppController is a component of the Citrix CloudGateway Enterprise suite that orchestrates access to Enterprise Cloud applications.  Those applications may take many forms including Mobile Applications, Software-as-a-Service hosted in public clouds, and Web links.  Below I provided some tips to help with the implementation of AppController 2.5 (which is the latest version as of the publishing of this blog).

System Related

Including settings such as the Hostname, SSL certificates, and Restore.

TIPs:

  • Take a hypervisor level snapshot after the initial installation so that you can easily return to that base level if configuration or integrations efforts go awry.
  • The hostname cannot contain special characters in the AppController certificate signing request.
  • The hostname must match SSL certificate.
  • The system cert must be chained to its CA/(s).

Read more here at the Citrix blogs…

StoreFront planning guide

Citrix has released a new planning guide. This time it is the planning guide for StoreFront.

Citrix StoreFront, which is the successor to Citrix Web Interface, authenticates users to XenDesktop sites, XenApp farms, and AppController (SaaS Apps), enumerating and aggregating available desktops and applications into stores that users access through Citrix Receiver for Android, iOS, Linux, Windows, Win8/RT or Receiver for Web sites. It has been built on a modern, more flexible and powerful framework which enables Storefront to provide next generation features, such as:

  • Unified StoreFront that delivers SaaS & Native Mobile applications (through AppController) as well as XenApp and XenDesktop resources
  • Simplified Account Provisioning, which enables users to connect to assigned desktops and applications by simply entering their email or server address, or by opening a Provisioning File in Receiver.
  • Access from any Receiver with a consistent user experience, including automatic fallback to an HTML 5 client if a native client isn’t available locally and can’t be installed
  • Synchronization of resource subscriptions across all platforms and devices (Follow-me Apps & Data)

This planning guide provides details about the StoreFront architecture and key design decisions.

You can download this planning guide here.

Citrix releases @Work apps for IOS

Citrix has released 2 @work applications for Apple IOS on January 18th 2013. These 2 applications (@WorkMail and @WorkWeb) are a part of the larger Me@Work application suite that was announced at Synergy Barcelona.

@WorkMail targets the following goals:

Build a beautiful and delightful user experience – On mobile devices, users have high expectations of user experience. Enterprise users are the same mainstream customers who have soaked up consumer app user experiences – they expect the same polish and delight in enterprise apps (whether they articulate this or not is a different matter). We have taken this expectation quite seriously and worked hard in creating an integrated design for Mail, Calendar and Contacts.

Work well with Microsoft Exchange and ActiveSync – Exchange is the big boy of enterprise messaging and is the definitely the thought leader. Exchange pretty much dominates the enterprise email and with their Office 365 offering they might dominate the SMB segment as well. We have ensured that Exchange and ActiveSync push messaging protocol works well with our app. Continue reading “Citrix releases @Work apps for IOS”

How to Enable Receiver Logging to Troubleshoot StoreFront Activation/Provisioning

This article describes how to enable Receiver Logging to troubleshoot StoreFront store Activation/ Provisioning in Citrix Receiver for Windows.

Procedure

Caution! This procedure requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Back up the registry before you edit it.

  • Enable Receiver Logging:
  • Navigate to HKEY_LOCAL_MACHINESOFWARECITRIX

Cannot authenticate into Storefront server

Unable to authenticate into Receiver Storefront server. After clicking Log On, the following message appears: “Cannot complete your request. You can log on and try again, or contact your help desk for assistance.”

Event viewer shows the following error from Source Citrix Receiver for Web, Event ID 12: “There was a problem generating a store service token for the user from their primary authentication token…remote server returned an error: (403) Forbidden.” Continue reading “Cannot authenticate into Storefront server”