Citrix Diagnostic Toolkit updated

Citrix support has updated the Citrix Diagnostic toolkit on May 13th (2013).

In this release we’ve added data collection options and tools for XenDesktop, Receiver, VDA, and PVS. We have updated the install wizard and changed the look and feel of several START menu options and shortcuts.

When installing Wire Shark on Windows 8 systems, follow the instructions on this LINK to address known compatibility issue with Pcap driver and Windows 8.

Symantec Endpoint Protection or antivirus programs with real-time scanning enabled, can delay the (packaging) sequence. See “The Packager” section below for details.

You can download the toolkit here:

Citrix Diagnostics Toolkit

The Citrix Diagnostic Toolkit is a collection of applications and utilities used for troubleshooting commonly reported problems. C.D.T. includes execution scripts created specifically to automate tasks that a support engineer would have a customer perform to generate data files used to determine root cause of a problem report.

A key benefit is reducing the diagnostic time by expediting delivery of diagnostic data to Citrix Support for analysis.

What is included? Continue reading “Citrix Diagnostics Toolkit”