Compatibility Issue between HDLP 9.1+ and VSE 8.8 P1 /VSE 8.7 P5 / HIPS 8.0 P1

McAfee has identified a compatibility issue in the VirusScan driver code of several McAfee products when interacting with McAfee Host DLP 9.1+.

This issue is critical, but the risk of encounter is low.

Specifically, when any of these products — VirusScan Enterprise (VSE) 8.8 Patch 1, VSE 8.7 Patch 5, *OR* Host Intrusion Protection (HIPs) 8.0 Patch 1 — are operating on the same system as Host Data Loss Prevention (HDLP) 9.1+, random BSODs (Blue Screens of Death) may occur. PLEASE NOTE that HDLP does not need to be configured, only active on endpoints for this random issue to occur.

VSE 8.8 Patch 1 is functional and operational, and resolves numerous VSE issues. McAfee will resolve the incompatibility with a VSE and/or HIPS patch.

RECOMMENDATIONS
1. If you DO have HDLP 9.1+ installed on a system running VSE and HIPS, do NOT upgrade to any of the following versions:
– VSE 8.7 Patch 5
– VSE 8.8 Patch 1
– Host IPS 8.0 Patch 1
Wait to install VSE 8.8 or HIPS 8.0 with the hot fixes as soon as they are available.

2. If you DO have HDLP 9.1+ *AND* the affected VSE/HIPS versions installed on the same system, de-install HDLP. This can be accomplished via ePO. Wait to install VSE 8.8 or HIPS 8.0 with the hot fixes as soon as they are available.

3. If you do NOT have HDLP 9.x installed on any system in your production environment, proceed with the VSE 8.8 Patch 1, 8.7 Patch 5, or HIPS 8.0 Patch 1 installations. Again, VSE 8.8 Patch 1 is functional and operational, and resolves numerous VSE issues.

For further information, please reference the McAfee KnowledgeBase. Log in to mysupport.mcafee.com and search for KB73722.

McAfee VSE 8.8 Patch1

Hi guys,

Patch 1 for VirusScan Enterprise 8.8 is now available from the locations below:

Patch 1 is considered a Mandatory release. For information on ratings, see KnowledgeBase article KB51560: https://kc.mcafee.com/corporate/index?page=content&id=KB51560

Customers with McAfee Application Control or Solidcore version 5.1.2 should be aware of the issue and resolution described in KnowledgeBase article KB73274:
https://kc.mcafee.com/corporate/index?page=content&id=KB73274

Documentation:

Uninstall McAfee virusscan 8.8

Hi guys,

Ever had the pleasure of uninstalling the McAfee virusscanner version 8.8? No, well, let me put it this way. If the automatic uninstall works you’ll be fine. If not, continue reading the post. You’ll be amazed about the number of registry keys you will need to remove.

It took me about 2 hours to complete all of these steps so.

Have fun and enjoy reading. Continue reading “Uninstall McAfee virusscan 8.8”