Symptoms
Virtual Desktop Agent (VDA) installation is partially successful in XenDesktop 5.6.
When you install the VDA agent software on the windows 7-client machine with windows firewall service in disabled state, the following Installation Successful message is displayed:
Cause
The VDA agent installer tries to make exceptions on to the Windows Firewall.
Resolution
For successful installation, complete the following tasks:
- On the affected virtual machine, access Start > Run > services.msc.
- Enable and start the Windows Firewallservice.
- Start the desktop agent installation.
The VDA installer makes the necessary exceptions to the Windows Firewall.