Enumeration Worker Groups in AppCenter Console is slow

Today an article I wrote a while ago came online at the Citrix knowledgebase.

When trying to add a Worker Group to a policy, it may take a long time to display the list of available Worker Groups.


When editing a user policy and trying to add a worker group as a filter the AppCenter console, it may take a long time (>1 min) to enumerate the list of available worker groups in the farm. The server running the AppCenter console is running Windows Server 2008 R2 with XenApp 6.5 and hotfix rollup pack 01 installed.

To add a Worker Group filter to an existing policy through the AppCenter console it can take a while for the list of available Worker Groups to appear. Complete the following steps to reproduce this issue:

  • Launch AppCenter.
  • Go to your farm and select Policies.
  • Select the Filters tab.
  • Select All Filters and search for Worker Groups.
  • Select Add to add a Worker Group to this filter.
  • Click Add.
  • Choose browse in the New Filter Element screen.

It takes up to 6 minutes to enumerate the list of Worker Groups.


Apply the correct Group Policy Management Console hotfix on the computer(s) running the AppCenter console.

CTX135403 – LIMITED RELEASE – Hotfix GPMx170WX64002 – For Group Policy Management Console for Windows x64 – English

CTX135402 – LIMITED RELEASE – Hotfix GPMx170WX86002- For Group Policy Management Console for Windows x86 – English

After applying the hotfix and restarting your machine, Worker Group enumeration takes lesser time than before.

Read it here at the knowledgebase.

Configured policies do not apply to XenApp 6.0 Worker Groups

Ever faced with the fact that your configured policies don’t apply to your Worker Groups configured in XenApp6.0?

This issue occurs if the computer policies from the Delivery Service Console are configured correctly but are not applied correctly on the Worker Groups.

The policies are reviewed from the console and it is configured correctly. Continue reading “Configured policies do not apply to XenApp 6.0 Worker Groups”

Citrix AppCenter doesn’t show all policies

As Citrix employees we all write and contribute to the articles in the knowledgebase. This issue I can across a time ago which I believe can happen when not using the latest versions and patches.

When opening the XenApp 6.5 AppCenter console no policies are visible.


XenApp 6.5 Policies are created with the Citrix Group Policy Management Console v1.7.

When starting the AppCenter console for XenApp 6.5 and viewing the policies section (user and computer) some or all policies are not visible.

Continue reading “Citrix AppCenter doesn’t show all policies”