Citrix has released a new CTX article describing the support for VMWare vSphere 6.0 and their software stack.
Check this article for the latest support for the various Citrix Software: http://support.citrix.com/article/CTX200969
Citrix has released a new CTX article describing the support for VMWare vSphere 6.0 and their software stack.
Check this article for the latest support for the various Citrix Software: http://support.citrix.com/article/CTX200969
As per article CTX131239 XenServer 6.1 does not yet support all XenDesktop versions and Provisioning Services versions.
Continue reading “XenDesktop not yet supported on XenServer 6.1”
Citrix supports XenApp running on guest instances on the following hypervisors: Citrix XenServer, Microsoft’s Hyper -V, VMware ESX under the terms listed in the Terms of Support section below.
For the purposes of this post, the term virtual server means a guest instance of a Windows Server operating system running on a hypervisor.
Terms of Support
Read the original article here.
Citrix has updated their overview of supported databases for their products.
View the “small” PDF document here.
In this post is already explained what Auto Support is and what it does. Well if you didn’t know how to collect the data needed to upload to Auto Support look no further. Here’s described what you need to do to get the correct data for uploading to Auto Support.
Did I mention that Auto support is THE greatest online support tool ever made? NO, well you need to read this post again :).
XenApp / Xen Desktop: http://support.citrix.com/article/CTX130147
XenServer: http://support.citrix.com/article/CTX125372
NetScaler: http://support.citrix.com/article/CTX127900
For XenApp & XenDesktop, you can upload the data to Auto Support directly from the Scout tool. For XenServer & Netscaler, simply save the Support Data bundle you generate, and then you can upload it via the Auto Support website.
As for most Citrix downloads and tools you need a My Citrix ID. If you do not have one, you can set one up for free at http://www.citrix.com/English/myCitrix/loginNewUser.asp
A long time Citrix hasn’t supported the Desktop Viewer for XenApp. Originally the Desktop Viewer is used (and delivered) with XenDesktop. However more and more people have been using the Desktop Viewer also for XenApp. Until now this was not officially supported and if there were any problems likely you’d be redirected back to the supported way.
With the release of Receiver 3.3 the use of Dekstop Viewer in combination with XenApp 6.5 is supported. Here’s a snip from the eDocs of the website:
Hosted Shared desktops. Receiver for Windows now supports server desktops published with Citrix XenApp. The desktops are displayed through the Desktop Viewer. To configure this feature, see the XenApp, StoreFront, or Web Interface documentation.
The use of the Desktop Viewer is only supported with Receiver 3.3 and is not backwards supported. So if you want to use the Desktop Viewer upgrade to Receiver 3.3 before making the support call. Besides the support for Desktop Viewer version 3.3 has also some security fixes.
Citrix announced today that its market-leading remote support product, Citrix GoToAssist, now offers an expanded feature set to address the growing IT demand to support mobile devices. As recent research has indicated, mobile workstyles and Bring Your Own Device (BYOD) company initiatives are becoming accepted business practices, putting increased pressure on IT staff to deliver fast and efficient mobile device support both on and off company networks. The new GoToAssist capabilities enable IT professionals to deliver responsive remote support of iOS devices. In addition, remote support sessions can be initiated directly from the mobile devices themselves, using new GoToAssist apps for Android and iOS. Both applications offer free unlimited remote support for attended sessions.
Read the entire press release here.
Microsoft Deployment Toolkit (MDT) 2012 Update 1 is the newest version of MDT, a Solution Accelerator for operating system and application deployment. MDT 2012 Update 1 supports deployment of Windows 8, Windows 7, Office 2010 and 365, Windows Server 2012, and Windows Server 2008 R2 in addition to deployment of Windows Vista, Windows Server 2008, Windows Server 2003, and Windows XP.
Overview
Deploy Windows and Office 2010 with Microsoft Deployment Toolkit 2012 Update 1. MDT is the recommended process and toolset for automating desktop and server deployment. MDT provides you with the following benefits:
Some of the key changes in MDT 2012 Update 1 are:
Continue reading “Microsoft Deployment Toolkit (MDT) 2012 Update 1”
As stated in Client Virtualization in Microsoft Lync 2010 (http://www.microsoft.com/download/en/details.aspx?id=21129), republished by Microsoft in February 2012, delivery of the Lync 2010 client using XenDesktop and XenApp is “Supported” by Microsoft (see Table 2 on page 7). However, audio (voice chat) is not directly supported by Microsoft (see Table 3 on page 8) except through a desk phone using USB Redirection. Likewise, video chat is not directly supported by Microsoft. These statements are based on XenDesktop 4.0 and XenApp 6.0 (see Appendix A.1, page 12). As noted in the footnote on page 13, “XenDesktop 5 (which introduces webcam video compression as an alternative to USB redirection) was not tested.”
How do these statements impact Citrix customers who wish to deliver Microsoft Lync with voice and video chat functionality from XenDesktop 5.5/5.6 or XenApp 6.5?
In short, XenDesktop/XenApp delivery of Microsoft Lync, including voice chat and video chat, is fully supported by Citrix.
Microsoft does not directly support third-party products such as XenDesktop. In our experience, customers can expect “best effort” support from Microsoft but in some cases might be asked to duplicate a problem on a regular PC with no Citrix software installed.
Citrix supports the delivery of Microsoft Lync and other similar third-party Unified Communications clients and softphones from XenDesktop (including XenApp) to users of the Citrix Receiver through a variety of innovative technologies. These include the Optimization Pack for Microsoft Lync introduced with XenDesktop 5.6 Feature Pack 1 and XenApp 6.5 Feature Pack 1, and a set of generic HDX RealTime technologies which are compatible with Microsoft Lync and its predecessor, Office Communicator.
Highlights of the Optimization Pack for Microsoft Lync include:
Generic HDX RealTime technologies that are compatible with Microsoft Lync include:
Furthermore, Citrix is committed to fully supporting the next release of Microsoft Lync, codenamed “Wave 15”.
Here’s the link to the original KB article.
Citrix XenApp and XenDesktop lifecycles will be extended to align with the current lifecycles of the corresponding Microsoft Server platforms through a Technical Support offering called the Extended Support Program, and
Citrix XenApp 6.0, independent of XenApp 6.5, will be given a minimum 4.5 year lifecycle to enable customers to leverage investment they have already made on XenApp 6.
Continue reading “Lifecycle extension for Citrix XenApp 6 and 6.5”