Stopping PVS Stream Service can Render Target Devices Unresponsive

We as Citrites (Citrix employees) are encouraged to write KB articles for the Citrix knowledgebase ( The following article I’ve written when I came across the issue and saw it wasn’t documented.

When stopping the Stream Service on a given Provisioning Server it can render some (but not all) target devices connected to that particular server unresponsive since the failover to other servers does not occur.

If you look at the stream process log (which can be found on the PVS server in C:ProgramdataCitrixProvisioning Serverlogs), you may find these entries: Continue reading “Stopping PVS Stream Service can Render Target Devices Unresponsive”

Hotfix CPVS61E015 for Citrix Provisioning Services 6.1

Citrix has released a new hotfix.for it's Probisioning Services product. This fix resolves a couple of bugs reported. Here's an overview of the bugs fixed and how to install-uninstall this fix.

Issue(s) Resolved in this Hotfix

This hotfix addresses the following issue reported against Citrix Provisioning Services 6.1 Release:

BUG0283754 On x64 OS target devices shut down after 30 minutes while waiting for SCCM 2012 updates

BUG0283755 Application packages created for the Image Update Service target devices are not detected by PVS agent and hence not installed.

Installing and Uninstalling this Hotfix


• The user must have administrative rights to the server.

To install this hotfix:

1. Download the hotfix package from the Hotfixes and Service Packs page of the Citrix Web site.

2. Copy the hotfix package to an empty folder on the hard drive of the server you want to install the hotfix from and unzip the file.


The hotfix must be installed on the master target device.

The hotfix includes the following files:

Target Device installation packages:

  • PVS_Device.exe
  • PVS_Device_x64.exe

Steps to install the hotfix on the Provisioning Services master target device:

If the target device software has not been installed on the master target device, you can use the target device installation packages included in this hotfix package:

1. Boot the master target device to the local hard disk.

2. Execute the appropriate version of the installation executable, you must have local administrator privileges to install the target device software:

a. if you are running a 32 bit system execute “PVS_Device.exe”

b. if you are running a 64 bit system execute “PVS_Device_x64.exe”

3. Use Imaging Wizard to create the vDisk image (for details, refer to Using the Imaging Wizard to Create in the Installation and Configuration Guide).

To uninstall this hotfix:

Uninstall the target device software?

Download the hotfix here.


Provisioning Services Target Device Software fails to install

Provisioning Services Target Device Software might fail during the installation with the following error:

When you click OK, the following error appears:

Continue reading “Provisioning Services Target Device Software fails to install”