Citrix CDFControl tool updated

Citrix has updated their great tool CDFControl to version  With this great tool you can troubleshoot many Citrix products (and problems).

New in this version:

  • Enhancement to always scroll to most recent item added to the events view
  • Fixed bug where imported server list file (.sl) would sometimes have truncated server names
  • Enhanced automatic error detection with new checks for recent issues
  • Added event filtering, for post parsing analysis
  • Fix to suppress any console window popups that occurred when using the “-noprompt” command-line option Continue reading “Citrix CDFControl tool updated”

Update on Citrix Scout tool

Citrix has updated their Scout tool to version

New in this release

  • Bug fixes

Known Issues

  • Collection of GPresult data is limited to the Controller or XenApp server from which Scout is run. This issue is currently under investigation.


  • Microsoft .NET Framework, Version 3.5, with Service Pack 1
  • Microsoft Windows PowerShell version 2.0
  • Must be run from the same domain as the Citrix Desktop Delivery Controller machines when capturing XenDesktop information.
  • User must be a local administrator and domain user for each machine being queried.
  • Need to run as administrator

Installing Scout

To install Scout, unzip the Citrix Scout package to a folder, such as Desktop, on the targeted DDC or VDA.

You can download the tool here.

IMA Modules to Select when Capturing a CDF Trace for a Universal Print Server (UPS) Issues

This article contains information regarding the CDF modules available for selection when capturing a Citrix Diagnostic Facility (CDF) trace for Citrix Universal Print Server (UPS) issues.


CDF Control utility is available at:


Ensure all the prerequisite components are installed and basic troubleshooting is performed prior to capturing a CDF trace.


To capture a CDF trace for Citrix Universal Print Server (UPS) Issues, perform the following tasks:

New version 1.8 available for download

A new version of Wireshark is available for download here. Wireshark is used, amongst others, within Citrix for troubleshooting networking issues between servers and clients. Wireshark is a tool you really need as an admin in your toolbox. I’ve used this tool personally many times now for solving issues with XenDesktop, Provisioning Services and XenApp. It’s a real must have tool.

Bug Fixes

The following bugs have been fixed:

  • When saving the displayed packets, packets which are dependencies (e.g., due to reassembly) of the displayed packets are included in the list of saved packets (Bug 3315).
  • Rearranging columns in preferences doesn’t work on 64-bit Windows. (Bug 6077)


New and Updated Features

The following features are new (or have been significantly updated) since version 1.6:

  • Wireshark supports capturing from multiple interfaces at once.
  • You can now add, edit, and save packet and capture file annotations.
  • Wireshark, TShark, and their associated utilities now save files using the pcap-ng file format by default. (Your copy of Wireshark might still use the pcap file format if pcap-ng is disabled in your preferences.)
  • Decryption key management for IEEE 802.11, IPsec, and ISAKMP is easier.
  • OID resolution is now supported on 64-bit Windows.
  • The “Save As” menu item has been split into “Save As”, which lets you save a file using a different filename and “Export Specified Packets”, which lets you have more control over which packets are saved.
  • TCP fast retransmissions are now indicated as an expert info note, rather than a warning, just as TCP retransmissions are.
  • TCP window updates are no longer colorized as “Bad TCP”.
  • TShark’s command-line options have changed. The previously undocumented -P option is now -2 option for performing a two-pass analysis; the former -S option is now the -P option for printing packets even if writing to a file, and the -S option is now used to specify a different line separator between packets.
  • GeoIP IPv6 databases are now supported.

Provisioned XenApp Servers do not Accept Connections

Provisioned XenApp servers do not accept connections when restarted while the license server is unavailable.

  • Provisioned XenApp servers
  • XenApp 6.0
  • License Edition 11.9

The license server cache file, MPS-WSXICA_MPS-WSXICA.ini, is saved in the %systemroot%Program FilesCitrix folder, which might be unavailable when the server image shuts down and Provisioned XenApp servers refuse to accept connections when they are restarted while the license server is unavailable.
The following are the steps to complete the task:

Save the license server cache file in a shared network location – a location separate from the XenApp server image so that the file is available even when the server image shuts down.
If you save the file in a location away from the server image, you must set the following registry key to point to the cache file location:
Caution! This fix requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.” Continue reading “Provisioned XenApp Servers do not Accept Connections”

File Server Capacity Tool v1.2- (64 bit)

Hi guys,

While surfing the net I found a nice tool that I didn’t want to keep from you. It is called File Server Capacity Tool v1.2- (64 bit). You can download it here and a description is found below.

File server capacity planning and performance troubleshooting are critical aspects of high-level network administration. File server capacity planning tools can be valuable in choosing new hardware for purchase, identifying the capacity of existing hardware, locating existing bottlenecks, Continue reading “File Server Capacity Tool v1.2- (64 bit)”

VMMTrace: Simplified SCVMM Tracing

When SCVMM is not ‘cooperating’ and no amount of digging through event logs, support articles, and forums is helping… it’s time for a trace. (What happened to SCTrace?!? See bottom of this post.) Continue reading “VMMTrace: Simplified SCVMM Tracing”

SQL Server 2008 R2: Unlock the Locks

Database troubleshooting is not for the faint of heart, especially when it comes to troubleshooting locking and blocking problems. Sometimes the elephant in the room is actually a rhino, a problem that seems like something else that can make troubleshooting all the more difficult and frustrating. Other times, the answer you’re looking for is staring you right in the face. This is the case with SQL Server 2008 R2, which has a known locking issue you can resolve by simply applying the latest service pack or update. Continue reading “SQL Server 2008 R2: Unlock the Locks”